At Ibis Public Sector, we’re incredibly proud to see so many of our partners take the stage at X4 as leaders in education experience management. These sessions showcase the real impact of listening to stakeholder voices—turning feedback into action that improves student success, strengthens faculty retention, and enhances district-wide decision-making.
We know firsthand how challenging it can be to balance innovation with the day-to-day realities of education leadership. That’s why we’re highlighting the sessions that go beyond theory—these districts and schools are implementing real change, and they’re sharing the strategies that worked.
Can’t-Miss Sessions Featuring Our Partners
These sessions highlight school districts that have successfully transformed their approach to student, faculty, and community engagement. If you’re looking for inspiration and actionable insights, make these a priority.
District Reframe: Becoming a True Listening & Learning Organization
March 20 | 1:00 PM – 1:45 PM | SPCC | Room 155D
Why Attend?
- How Aurora Public Schools built a cohesive survey governance strategy to move from isolated data collection to meaningful stakeholder engagement.
- Practical steps for using data to enhance everything from hiring practices to classroom learning.

Patti Moon
Chief Communications Officer, Division of the Superintendent
Aurora Public School Colorado

Nick Kohn
Experience Management Strategist, Researcher, & Qualtrics Consultant
Ibis Public Sector
Read More: How Ibis Public Sector transformed listening for one school district
More Than a Score: Leveraging Community Voice in Continuous Improvement Cycles
March 20 | 2:15 PM – 3:00 PM | SPCC | Room 155E
Why Attend?
- How Anaheim Elementary School District is moving beyond test scores to capture a more complete picture of student and community perceptions.
- Using triangulated data strategies to identify perception gaps and strengthen family and community engagement.

Leisha Morton
Curriculum Specialist of the Department of Assessment, Translation, & Accountability (DATA)
Anaheim Elementary School District

Rhonda Robertson
Director of the Department of Assessment, Translation, & Accountability (DATA)
Anaheim Elementary School District
How Public Reports Make Sharing Insights Effortless
Roadmap for Change: How We Made Experience the MVP
March 20 | 10:30 AM – 11:15 AM | SPCC | Room 155E
Why Attend?
- IMG Academy’s case study on leveraging student and faculty feedback to improve engagement and satisfaction.
- How data-driven insights and real-time feedback loops are shaping enrollment and retention strategies.

Mike Milliron
Chief Operation Officer
IMG Academy

Lauren Burkle
Senior Director, Experience
IMG Academy
Read More: How Ibis Public Sector improved the experience of listening
Utilizing Data to Drive Real Improvements in Student Experience
March 20 | 11:45 AM – 12:30 PM | SPCC | Room 155D
Why Attend?
- Case study from Gwinnett and Spokane Public Schools on transitioning from static surveys to actionable, real-time insights.
- Highlights how automated dashboards and data-driven workflows are enhancing student success.
- High-Value Conceptual Sessions (Cross-Industry)

Scott Kerwien
Chief of Student Success
Spokane Public Schools

Dr. Debbie Durrence
Executive Director, Data Governance
Gwinnett Public Schools
Investing in Employee and Student Experiences to Build Pathways of Purpose in K-12 Education
March 20 | 1:00 PM – 1:45 PM | SPCC | Room 155E
Why Attend?
- Focuses on addressing teacher burnout, student mental health, and workplace uncertainty.
- Explores how real-time feedback loops and intentional communication pathways are driving positive change in K-12 education.

Monica Garcia
Principal, West Middle School
Cherry Creek Schools

Dr. Jess E. Schnittka Hoskins
Senior Strategic Research Analyst, Strategic Inquiry & Design
Cherry Creek Schools
Additional Education Sessions to Consider
If you’re looking to explore broader education-focused strategies, these sessions dive deeper into the evolving landscape of student and faculty experience management.
Transforming Teacher Retention Through Experience Management
March 20 | 10:30 AM – 11:15 AM | SPCC | Room 155D
Why Attend?
- Case study on how Omaha Public Schools tackled teacher retention challenges.
- Covers best practices for onboarding, faculty satisfaction, and data-driven educator support systems.
Why Your Survey Scale Might Be Failing You
Student Experience Program Design
March 19 | 2:00 PM – 3:30 PM | SPCC | Room 250C
Why Attend?
- Provides a clear roadmap for prioritizing student experience initiatives.
- Focuses on enhancing enrollment, student satisfaction, and operational efficiency.
Cross-Industry Insights That Translate to Education
For those interested in applying experience management principles beyond education, these sessions offer valuable insights on data strategy, customer experience, and AI-driven engagement.
Customer Experience SUPER SESSION
March 20 | 10:30 AM – 11:15 AM | SPCC | Grand Ballroom F
Why Attend?
- Qualtrics’ biggest CX product reveal—ideal for education leaders looking to enhance student and faculty experiences.
- Covers latest innovations in digital experience, frontline interactions, and customer care strategies.
Data-Driven CX: From Silos to Success
March 20 | 10:30 AM – 11:15 AM | SPCC | Room 250A
Why Attend?
- Helps education leaders eliminate data silos and unlock a full view of student and faculty engagement.
- Covers data integration strategies across surveys, digital channels, and engagement tools.
The Future of CX: Blending GenAI Innovation with Human Care
March 20 | 1:00 PM – 1:45 PM | SPCC | Room 251E
Why Attend?
- Discusses how AI can support education institutions in managing student inquiries, admissions, and engagement.
- Highlights balancing automation with personalized student support.